Veterinary Practice TeleTriage Solutions
Proudly Canadian
Compliant with regulatory requirements in Canada, the USA, and Australia
RVT Call Centre
300,000+ Triages
Attract + Retain
Whether your practice offers an ON-CALL emergency service, or you run a Primary Care day practice, we address significant pain points and barriers that lead to veterinary staff burnout and client frustrations.
Our ON-CALL SUPPORT works hard to ensure veterinary staff are well-rested and set up for success for the true emergencies and are the best version of themselves during the day.
We SUPPORT PRIMARY CARE practices during the day and after-hours. Our service will direct emergencies to the ER of your choice and keep non-emergencies at the your practice. Client and staff retention, improved revenue and reducing unnecessary ER visits for your clients are all within reach.
The Animal HealthLink Difference...
Veterinary Industry Support
Animal HealthLink was created by veterinary professionals who have walked in your shoes. We designed the services to support veterinary teams and practice health.
Veterinary
Triage
Nerds
We live and breathe TRIAGE. This is our passion and we are setting new industry standards for safe and effective triage, both in-person and remote.
Human TeleTriage Research
AHL combines our veterinary health expertise, human triage research, and modern technology to deliver practical and sustainable telehealth solutions.
WE SUPPORT
General Practices
Medical concerns may arise on evenings, weekends, and nights. Pet owners uncertain of their pet's condition may see the ER as their only option.
Clinics with a reliable system to address after-hours concerns are able to provide continuous care to patients, increase client satisfaction and loyalty, and boost revenue within their practice.
— Dr. Stephanie Van Deynze-Snell
WHAT CLIENTS SAY
“Our vet team is healthier mentally and physically to keep up with the day time demands of the job. Our vet & support team appreciates the communications from AHL as being easy to record and follow up with, and dealing with happy clients the next day, even after a difficult evening/overnight or weekend for them.”